I have a mental health worker and when speaking to her it always feels like we are having two separate conversations. I have to get my wisdom teeth out. Her: "How's things with the dentist going? Can you get your wisdom teeth out yet?" Me: "No, insurance hasn't excepted it yet." Her: "Oh is it because of the dentist?" Me: "No it's because of insurance." Her: "Yeah." *nods.* "So... why hasn't the dentist accepted it yet?" Me: "because they are waiting on the insurance company to accept." Her: ".....Is it because of the dentist?" Like? Wtf we are definitely not having the same conversation. I have to keep explaining the same thing 5x times and she still doesn't get it. English is her first language. We have the same conversation like every week.